As technology continues to shape the way we conduct our financial transactions, it's becoming increasingly clear that FinTechs and online lenders are challenging the traditional model of banking. However, community banks are not sitting idle in the face of this disruption. Instead, they are embracing BankTech partnerships to leverage their current suite of services and stay ahead of the curve.

WHERE: The COCC New York Event will take place from Sept. 27 to 29, 2023. Epic River will present on Thursday, Sept. 28 from 1:00 to 2:00 p.m. EST at the Otesaga Resort Hotel in Cooperstown, N.Y. Epic River, a prominent player in patient financing solutions, is set to present on patient lending at the upcoming COCC New York Client Meeting. The presentation will delve into the intricacies of patient lending, exploring how credit unions can leverage such programs to strengthen member relationships, expand their loan portfolios, and drive interest income. The partnership between Epic River and COCC, a leading financial technology provider, allows credit unions to tap into a wider pool of loan volume and an additional revenue stream. Simultaneously, this collaboration empowers hospitals to provide their patients with affordable financing options, thereby enhancing the overall patient experience. The event will offer valuable insights into the evolving landscape of patient financing and the pivotal role credit unions play in bridging the gap between healthcare providers and patients. By attending, financial professionals can gain a deeper understanding of how patient lending programs can benefit both their institutions and the communities they serve.

Can Community Banks Capitalize On Available Talent?

While most adults are comfortable budgeting around mortgage and auto payments, many are now struggling with unforeseen liabilities. According to the Survey of Income and Program Participation, 1 in 10 American adults owe medical debt, with millions owing more than $10,000.

It’s no secret that the past two years have put a substantial clinical and financial strain on our medical system. Epic River sat down with a handful of industry experts to get their perspectives on how RCMs and providers can offset rising labor costs and prepare for a hopeful rebound in the summer of 2022.

Misconceptions about who’s opting in for patient financing could be costing your organization money. To help healthcare providers and RCMs get a clear picture of the average patient borrower, Epic River reviewed the loan data of more than 30,000 patients. The results may surprise you.

Medical imaging falls under two distinct categories -- diagnostic radiology and interventional radiology – and is relied upon by every sector of the healthcare industry. Used to diagnose injury and disease, monitor treatment, and predict outcome, access to radiology services is the key to saving lives.

A chronic pain diagnosis is devastating for patients. The daily activities most take for granted -- working, shopping, even getting dressed – often prove impossible for those living with this condition. Fortunately, life-changing interventional pain procedures are available, but for those who can’t afford them, they might as well not exist.

Ensuring a steady stream of revenue for healthcare providers while fostering a positive patient lending experience is no easy feat, even in the best of times. Now, as hospitals face unprecedented financial uncertainty, selecting the right patient financing vendor partner is critical for financial recoupment. Leaning on the following five vendor attributes sheds light on the available programs, lending insight into the right partner for your organization.

When businesses desperate for funds from the Paycheck Protection Program were caught in application bottlenecks from big banks or had applications declined without knowing why community banks and credit unions stepped up. These financial institutions championed borrowers, often spending long hours working directly with applicants, ensuring that requests were approved.