Digital lending used to be a “nice to have” feature in the community banking world; now it is considered table stakes. While digital transformation was already underway with online applications, mobile banking apps, and more, the use of digital solutions skyrocketed during the COVID-19 pandemic. 

We’re all in this together is the mantra of the COVID-19 era. Cable companies are giving premium channels to quarantined customers, car dealerships are deferring payments for months at a time, and free delivery is standard for many restaurants these days. 

Work With Healthcare Providers and Their Patients Deposit growth is critical for the success of any financial institution. Without it, banks can’t fund the loans that consumers want and need. However, attracting new deposit opportunities isn’t quite as simple as it used to be. Let’s just say that a free toaster doesn’t go as far as it once did. Instead, savvy banks have been scanning the landscape for unexpected deposit sources, and then marketing themselves as the bank of choice via a robust combination of products and services.