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Norman Woolworth

Recent Posts

How Hospitals are Helping Patients Pay Their Bills

on Sep 16, 2020 11:21:42 AM By | Norman Woolworth | 0 Comments | hospital financing
It seems the forced moratorium on medical bill litigation that accompanied the coronavirus shut down over the spring has ended. Recently, the number of hospitals and patients suing one another has increased. Sick and injured people shouldn’t have to choose between buying groceries or paying their bills. On the other hand, healthcare providers not compensated for services may be forced into bankruptcy. At last count, 42 hospitals closed or filed for bankruptcy this year, with more expected in the coming months. 
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Current Healthcare Challenges Require Innovative Solutions

on Jun 17, 2020 7:21:47 PM By | Norman Woolworth | 0 Comments | revenue cycle management for physicians
Even before the COVID-19 pandemic, medical debt was throwing the country’s healthcare system into crisis. Now, as challenges with the virus continue, many people are losing their jobs, making it impossible to pay their bills. Add that to a 50-70% drop in patient volume due to coronavirus fears, and 13% of providers worry they’ll be out of business in a month. Struggling to keep the lights on, practitioners are trying a variety of strategies to obtain patient responsibilities – optimizing IT systems, collecting payments at the time of service, using external business offices (EBO) – but it’s not enough. These challenging times require a truly innovative solution.
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Medical Credit Cards Are Not Good for Your Patient’s Financial Health

on Jun 1, 2020 4:29:02 PM By | Norman Woolworth | 0 Comments | patient financial services
Your priority as a provider is caring about your patients’ health… and that includes their financial well-being. But what can you prescribe for patients who don’t qualify for your existing financing options? Instead of turning them away or sacrificing 5-20% of your patient’s balance to a medical credit card company, consider a triple dose of success with Epic River’s patient lending solution.
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Patients, Caregivers, and Administrators Benefit from Epic River’s EMR Integrations

on May 19, 2020 1:07:43 PM By | Norman Woolworth | 0 Comments | healthcare administration
Electronic Medical Record (EMR) integration is a top priority in Epic River’s development plan because it creates a better experience for patients, caregivers, and administrators. These deep integrations allow organizations to pull and push information to and from the EMR, avoiding inefficient duplicate data entry and maintaining data integrity. We now fully integrate with Epic and AthenaHealth, with aggressive plans for more integrations in the future.
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3 Things You Can Do Now to Prepare Your Business Office for the Months Ahead

on Mar 25, 2020 8:00:00 AM By | Norman Woolworth | 0 Comments | Team
We are truly in unprecedented times. The ripple effect of the COVID-19 pandemic has only started to make its way through our industry. With the expected increase in hospitalizations, many affected patients will be responsible for most, if not all, of their deductible in 2020. As you know, business offices feel the effects of spikes in volume after caregivers do.
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Outsourcing Patient Payment Plans is Good for Patients, Practices, and the Medical Field

on Mar 5, 2020 8:51:53 AM By | Norman Woolworth | 0 Comments | healthcare billing solutions
Many medical providers have made the shift to outsourcing their patient payment plans. The reason? In-house management can be exorbitantly expensive, inefficient and ultimately a losing proposition for providers.
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Patient Satisfaction Linked to Revenue: How Healthcare Loans Can Help

on Feb 19, 2020 7:16:45 PM By | Norman Woolworth | 0 Comments | patient satisfaction
As a healthcare provider, your margins depend on the patients who come through your doors. Indeed, a 2019 survey of US hospitals and health system leaders found that 30% of those surveyed consider flat or declining inpatient volumes as putting the greatest pressure on revenues.
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How to Boost Patient Satisfaction, Increase Retention Rates, and Improve Your Practice's Success

on Feb 13, 2020 6:10:40 PM By | Norman Woolworth | 0 Comments | Patient Financing
According to a recent RAND study, “high-performing” providers excel in the quality of, cost for, and access to care. But that’s not all. The study also showed that patient satisfaction contributes to a practice’s success, especially when it comes to retaining patients.
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Despite Peak Political Noise… Some of Healthcare’s Biggest Problems Can be Solved Right Now

on Jan 12, 2020 10:03:56 AM By | Norman Woolworth | 0 Comments | medical loans patient lending patient loans
The healthcare debate rolls on with hot rhetoric off the charts this political season. Despite calls for repealing the ACA or expanding Medicare for all, the already-broken system is not likely to be torn asunder anytime soon. Though frustration remains high, some of healthcare’s most pressing financial problems can be solved right now, within our communities and without government intervention.
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Providing a New Patient Experience: Financial Care

on Jan 12, 2020 8:44:34 AM By | Norman Woolworth | 0 Comments | medical finance medical loans patient lending
From the emergency room to the accounting department, healthcare professionals want to support their organizations’ mission to deliver care, to do no harm, and to be part of a team that builds goodwill in their communities. But with today’s high-deductible insurance plans, patients pay more out of their own pockets, healthcare providers deplete more resources on collections, and billing managers find themselves in a regrettable new role: creditor. This wasn’t the professional path they chose, nor is it a path toward a positive patient experience.
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