In an era of evaporating deposits, community banks find themselves at a pivotal crossroads. As the dust has settled from a tumultuous first half of this year, financial institutions are looking to learn from others' mistakes. Bank boards have taken action to improve interest rate resiliency and leadership teams have identified areas ripe for efficiency improvement but the area still in dire need of innovation is deposit account identification and capture. This begs the question: Are community banks tapping into the right customer base? Is there an opportunity to solve a market problem that could, in turn, solve one of banking's biggest problems?

In a recent interview with Finopotamus, Jeff Grobaski, CEO of Epic River, a FinTech Professional shared insights on how Epic River positively impacts the credit union industry. The interview offers a quick and unique glimpse into Grobaski's journey and the challenges and opportunities facing the FinTech world.

In the ever-changing landscape of healthcare economics, there has been a disproportionate increase in hospitals' bad debt. Over the past three years, hospitals are grappling with over 45% surge1 in bad debt stemming from self-pay patients post adjudication (11% in 2018 to over 57% in 2021).

As technology continues to shape the way we conduct our financial transactions, it's becoming increasingly clear that FinTechs and online lenders are challenging the traditional model of banking. However, community banks are not sitting idle in the face of this disruption. Instead, they are embracing BankTech partnerships to leverage their current suite of services and stay ahead of the curve.

Can Community Banks Capitalize On Available Talent?

It’s no secret that the past two years have put a substantial clinical and financial strain on our medical system. Epic River sat down with a handful of industry experts to get their perspectives on how RCMs and providers can offset rising labor costs and prepare for a hopeful rebound in the summer of 2022.

Misconceptions about who’s opting in for patient financing could be costing your organization money. To help healthcare providers and RCMs get a clear picture of the average patient borrower, Epic River reviewed the loan data of more than 30,000 patients. The results may surprise you.

Medical imaging falls under two distinct categories -- diagnostic radiology and interventional radiology – and is relied upon by every sector of the healthcare industry. Used to diagnose injury and disease, monitor treatment, and predict outcome, access to radiology services is the key to saving lives.

A chronic pain diagnosis is devastating for patients. The daily activities most take for granted -- working, shopping, even getting dressed – often prove impossible for those living with this condition. Fortunately, life-changing interventional pain procedures are available, but for those who can’t afford them, they might as well not exist.